Informa Privacy Policy

Product Description INFORMA

Introducing the INFORMA  App: Your Instant Access to Services & Information 

Effortlessly log in and gain immediate access to the INFORMA App, your all-in-one solution for seamless services and up-to-date information. Stay connected with news, announcements, events, and departmental updates, right at your fingertips. With our app, you can follow the Council of Elders’ sessions online, browse through past sessions using the search engine, and select the sessions that interest you the most. 

Unlock a range of advantages by registering in the “INFORMA” application. Customize your preferences and interests to receive personalized notifications in the sections of news, announcements, and events. Stay well-informed about upcoming Council of Elders’ meetings, such as agricultural funding announcements, youth events, student grants, internships, and more. Mark events of interest on your calendar and receive timely notifications.

Discover the app’s key sections: applications, quick queries, tenders, and taxes. Easily create a quick query, whether it’s about a punctured water pipe on the road or stray dogs in your yard. Provide a title, describe the problem, specify the type of request, and attach pictures for better illustration. You can even send anonymous requests, if desired. 

Once your request is submitted, track its progress with updates on current, completed, or unresolved notes. The application process is simplified, and you can monitor the progress, approval, rejection, and reasons for rejection of your application. 

Stay informed about your property tax, land tax, and related notices from the Tax Department. Understand your tax obligations and conveniently make payments via the and pay.e-community state platforms. (thous are not presented by informa, these platforms made by government of Armenia)

Manage your data effortlessly within the app, with options to easily edit your information or delete your page. 

The “Informa” mobile application is designed to mirror the main functionalities of the municipality’s website, ensuring that the information provided is in sync with the municipality’s official sources.  

Please note informa does not represent any government entity.

Privacy Policy- INFORMA

At INFORMA App, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our mobile application. 

Information Collection and Use

1.1. Personal Information: When you choose to register with the INFORMA App, we collect certain personal information, including your name, surname, phone number, and the district of the municipality you belong to. This information is used to provide you with customized services and to enhance your user experience within the app.

Non-Personal Information: We may also collect non-personal information, such as device information, app usage data, and aggregated demographic information. This information is used to analyze trends, improve our services, and enhance the overall functionality of the app. 

Data Storage and Security

2.1. Data Storage: Your personal information is securely stored on our servers or those of our trusted third-party service providers. We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction. 

2.2. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. 

Information Sharing and Disclosure

Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering and improving our services. These providers are authorized to access your personal information only as necessary to perform their functions on our behalf and are obligated to maintain the confidentiality and security of your data. 

3.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation. 

User Choices and Control

4.1. Registration: While we encourage users to register for a personalized experience, it is not mandatory. You have the option to use the Municipality App without providing any personal information. However, please note that certain features and services may be limited or unavailable without registration.

4.2. Accessing and Updating Information: You have the right to access, update, and correct your personal information within the app. You can review,edit and delete your account details to ensure their accuracy. 

Children’s Privacy

The INFORMA App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any revisions will be effective upon posting the updated policy within the app. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.  

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

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